Relay

Incident report

Incident report

Back to morning brief
NORMAL
Assigned to
Night Ops

Lockout — front door

Highland Court · Unit 6D··Reported: 3:30 AM

  • Access: Restored
  • Resolve time: 22 min
  • Feeling: Calm
  1. Tenant reported: Lockout — front door
    3:30 AM
    Highland Court · Unit 6D · Reported at 3:30 AM
  2. AI triaged the report
    3:30 AM
    Classified as Lockout · Severity: normal
  3. Contractor dispatchedClosed
    3:30 AM
    Assigned to Night Ops
  4. On site
    3:30 AM
    Contractor at the unit and assessing the issue
  5. Working
    3:30 AM
    Work in progress on the reported issue
Status: Closed· assigned to Night Ops